Payments & Billing

What payment options does Masada Home Care accept?

Masada Home Care offers several payment options to help make services accessible and affordable, including:

  • Private Pay
  • Long-Term Care Insurance
  • Preferred Provider Programs
  • Limited Grant-Supported Services (financial qualifications apply; availability is limited)

Does Masada Home Care accept insurance?

Yes. Masada Home Care accepts Long-Term Care Insurance and will accept assignment of benefits from insurance companies when applicable.

Will Masada help with insurance paperwork?

Absolutely. Masada will handle the paperwork involved in verifying insurance eligibility and will assist with completing and submitting claim forms to insurance companies and other third-party providers.

What does “assignment of benefits” mean?

Assignment of benefits allows Masada Home Care to bill the insurance company directly for covered services, helping reduce out-of-pocket expenses and administrative burden for clients and families.

Are financial assistance or grant-supported services available?

Limited grant-supported services may be available for qualified individuals. These services are subject to financial eligibility requirements and funding availability.

Who can I contact with questions about payment or billing?

Our team is happy to help. Please contact Masada Home Care directly to discuss payment options, insurance coverage, or financial assistance programs. Call 305.672.2648 to speak with a representative.

Services

What is 24-Hour Care?

24-hour care provides continuous, around-the-clock support for individuals who require ongoing supervision due to aging, illness, or chronic health conditions. Masada’s professional private-duty caregivers help seniors maintain independence and safety in the comfort of their own homes. When there is a change in a client’s physical or mental condition, Masada provides immediate notification to healthcare professionals and family members.

What are Companion Services?

Companion services focus on social engagement, emotional support, and everyday assistance that enrich quality of life. Masada companions help reduce isolation by providing meaningful interaction, conversation, and support beyond basic care—helping loved ones stay active, connected, and engaged at home.

What Homemaker Services does Masada provide?

Masada’s Homemaker Services help individuals maintain a clean, safe, and comfortable home environment. For seniors or individuals with disabilities, these services reduce safety risks and support emotional well-being.

Services may include:

  • Dusting furniture and windows
  • Sweeping and mopping floors
  • Laundry (washing and folding)
  • Cleaning the refrigerator and stove

What is Masada*Alert?

Masada*Alert is an in-home emergency response system designed to help seniors and at-risk individuals get immediate assistance during emergencies. With the press of a button, a 24-hour monitoring center is alerted and connects directly to local police, fire, or rescue personnel.

Unique features include personalized installation and follow-up, daily remote equipment testing, and a securely hidden lockbox key to allow emergency responders access without forcing entry.

What Personal Care services are available?

Personal care services assist with activities of daily living so individuals can remain at home safely and with dignity. Masada provides professionally supervised personal care including:

  • Bathing
  • Dressing
  • Grooming
  • Meal preparation and service
  • Transferring and toileting
  • Medication reminders

What is Respite Care?

Respite care provides temporary relief for family caregivers while ensuring loved ones continue to receive quality care at home. These planned, short-term services support caregivers of elderly individuals and adults with intellectual disabilities.

Masada Respite Services allow caregivers to rest and recharge while offering meaningful engagement, social interaction, and supportive care for the individual receiving services.

Does Masada offer Escort or Transportation services?

Yes. Masada provides escort and transportation services to help clients maintain independence and access essential services. Transportation is available around the clock for scheduled doctor’s appointments, grocery shopping, daily activities, and social engagements.